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  • Shipping & Distribution

    We deliver to the UK.

    All Boba Buzz UK mainland deliveries are made by courier and are delivered between 9:00am and 5:00pm Monday to Friday, excluding any bank holidays. Deliveries can sometimes be made outside of these hours. 

    If you are not at home between 9:00am and 5:00pm Monday to Friday, we recommend arranging delivery to your work address. If we do deliver to you at home and no one is in, our couriers will leave a card telling you about how to collect your delivery. Any unclaimed or undelivered orders will eventually make their way back to our warehouse.

    Boba Buzz does not recommend customers to leave instructions to our couriers for your goods to be left outside your delivery address. Should the customer wish to proceed with this option, Boba Buzz will not be responsible for any loss or damage.

    The cut-off time for orders to be processed is noon, however, we cannot guarantee same-day dispatch.

    Delivery services:

    Standard Delivery from £10.00

      • Service is available to the UK mainland.

      • This is our standard delivery service and usually arrives between 2 to 3 working days after placing your order via courier

      Standard UK deliveries over £300 for FREE DELIVERY

        • Only valid on standard UK mainland deliveries valued at £300 or more, after other discounts have been applied, excluding postage and packing-related charges.

        • An order constitutes a single delivery to a single address.

        If you miss your delivery

        • For pallet shipping, please contact us. Additional re-delivery charges will apply.

        • To avoid missing a delivery, make sure that you or a member of your staff is on the premises to sign and accept the delivery

        Pallet Shipping:

        Once your pallet order is dispatched from our warehouse, we will send you a notification by email. On the delivery day, pallet drivers may call you to book in the delivery beforehand or to call you upon arrival. Please ensure you answer your phone for this as any missed deliveries would be charged accordingly. Please note that the delivery includes the pallet base. For information about pallet disposal, contact your local authority.

        Please make sure you or a member of your team is available to accept your delivery, between 9 am and 6 pm on weekdays. If you request AM/PM delivery, please contact us before you put down the order. £18 shipping surcharge will be applied.

        Please note we use third-party delivery companies, although we try to ensure punctual delivery of all items there are times when companies used may encounter delays beyond our control.

        We deliver to most locations in Europe, but for any orders outside of the UK, please contact us.