oost your drinks menu with our complete toppings collection: Grade-A tapioca pearls, burst-in-mouth popping boba, chewy jellies, nata de coco, and ready-to-use canned toppings. Bulk sizes for UK cafes and boba shops. Bulk pricing and fast UK delivery.
Rich fruit syrups and authentic sugar syrups designed for maximum flavour and easy mixing. Wholesale supply for UK boba shops, cafes, and bars.
Authentic loose-leaf tea leaves (Jasmine Green tea, Assam Black tea, Matcha) alongside premium milk tea powders, taro, matcha, and fruit powders for professional boba shops across the UK.
Professional equipment to streamline your shop: cup sealing machines, fructose dispensers, automatic shakers, food-grade plastic cups, sealing film, and wide boba straws with fast UK shipping.
Action Required: Photo Reference for Refund or Order Replacement
To proceed with your request, we kindly ask you to provide us with a photo reference.
A photo reference is essential for us to accurately assess the situation and take appropriate action. This reference could include a clear photo of the damaged or defective item, the incorrect product received, or any other issue you have encountered with your order. Your cooperation in providing this reference will greatly assist us in resolving the matter promptly.
To facilitate the process, please follow these steps:
- Take a clear photo of the item that requires a refund or replacement.
- Ensure that the photo captures the issue or problem clearly and accurately.
- Attach the photo to your reply or include the order number.
Once we receive the photo reference, our dedicated team will review the situation and take the necessary steps to process your refund or arrange for a replacement as quickly as possible. We value your satisfaction and want to ensure that we address your concerns most efficiently.
Please note that providing the photo reference within 5 days, (if applicable) will help expedite the resolution process.
1, The outer box of the damaged product
2, The label of delivery of the courier
3, The inner box with the bubble wrap
4, All the damaged products in one photo
If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team. We are here to help and ensure that you have a positive experience with our products and services.
Thank you for your understanding and cooperation. We appreciate your patience as we work together to resolve the matter to your satisfaction.
Boba Buzz team
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