Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
February 01, 2024 2 min read
To proceed with your request, we kindly ask you to provide us with a photo reference.
A photo reference is essential for us to accurately assess the situation and take appropriate action. This reference could include a clear photo of the damaged or defective item, the incorrect product received, or any other issue you have encountered with your order. Your cooperation in providing this reference will greatly assist us in resolving the matter promptly.
To facilitate the process, please follow these steps:
Once we receive the photo reference, our dedicated team will review the situation and take the necessary steps to process your refund or arrange for a replacement as quickly as possible. We value your satisfaction and want to ensure that we address your concerns most efficiently.
Please note that providing the photo reference within 5 days, (if applicable) will help expedite the resolution process.
1, The outer box of the damaged product
2, The label of delivery of the courier
3, The inner box with the bubble wrap
4, All the damaged products in one photo
If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team. We are here to help and ensure that you have a positive experience with our products and services.
Thank you for your understanding and cooperation. We appreciate your patience as we work together to resolve the matter to your satisfaction.
Boba Buzz team
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